NEN International
Privacy notice
This notice explains the personal information involved when you contact NEN International, enquire about a product such as Amaraii, or use this website. Specific software products may give you additional privacy information before you create an account.
Information we receive
Website enquiry forms request your name, company name (if applicable), email or phone number, preferred contact channel, requested service, and project description. The site also records submission context such as referring page, campaign information, submission time, and technical request metadata used to operate and protect the contact service. You may choose to communicate by email, phone or WhatsApp instead.
Why we use this information
We use enquiry details to respond to your request, understand the service you are considering, arrange consultations, prepare quotations, follow up on agreed next steps, keep appropriate business records and protect the website against abuse. Information collected for billing or customer onboarding is used to deliver the purchased service, administer subscriptions and address payment or support requests. We process information as necessary for these purposes under applicable data-protection law.
Service providers and other channels
NEN uses service providers for website hosting and content management. Enquiries submitted on our website are routed through our website infrastructure and content management system. If you choose an external booking, messaging or payment service, the relevant provider may also process information needed for that interaction under its own terms and privacy notice. We disclose information to providers only as needed for the service or where legally required.
Retention and safeguards
We keep records for as long as reasonably required to manage an enquiry, perform an agreement, resolve disputes, meet legal obligations or maintain relevant financial records, then delete or de-identify them when no longer needed. Retention may vary by type of record. We take technical and organisational precautions appropriate to the information and its use, although no internet service is completely risk-free.
Your choices and questions
You may ask about personal data we hold, request correction or deletion where applicable, object to certain uses, or make another request available under applicable data-protection law. To do so, contact hello@neninternational.com. We may need to verify a request before acting. If you are using a separate Amaraii customer or business account, product-specific notices and controls may also apply.
Changes to this notice
This notice may be updated as our website, products or handling of personal information changes. The version published here applies from its publication; material changes will be communicated as appropriate.